Merged CHM - last added chm bumped off

Forum|Forum|16 years ago
November 9, 2009
1 reply
1969 views

I have created a merged help file (chm) using RoboHelp 7 on winx XP SP2 and IE7.

I can see that the TOC, index, and search works fine on my machine and any Vista mchine. But on some machines (for example, Win XP SP3 with IE7), the last added chm is bumped off. (In my case, it's the Glossary). Also, in this environment, the index and search results are only partial.

Any suggestion on what's causing this issue?

Thanks.

HTML

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RoboColum_n_

Legend

Are all the CHMs installed in the same directory? If they aren't, they won't appear in the TOC, index or search.

Signoff Mk.II

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P

psk_rhAuthor

Known Participant

Yes, they are all in the same folder. And they work fine on a Vista machine. But when I copy the chm files to an XP or Win 2003 machine, the last chm is bumped off and the index/search results are incomplete.

RoboColum_n_

Legend

Checked the properties, I can confirm that the chm file isn't blocked.

Can you manually open the Glossary.CHM file on the XP machine? I also assume you checked the unblock option on that PC. Is it also possible to check whether this is only a problem on one XP PC? If so, and it is only one PC, it may be would checking that they have all the required HTML Help components installed. Failing that, take a backup of the HH.DAT file on that PC and install the file from a PC that works.

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