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MustangSabby
MustangSabby
Participant
April 8, 2009
Answered

Microsoft HTML output not showing content...

  • April 8, 2009
  • 3 replies
  • 1348 views

Good morning folks!

In addition to my previous issue with importing (now solved), I am having issues with my chosen output on my Windows XP machine.

I am attempting to compile to a Microsoft HTML Help output. All seems to go well while compiling, no errors are reported, and when I view the output, the TOC is there, and the way I would like it. However, any of the contents (book or topic), do not display in the Content Pane. I get a lovely "The page cannot be displayed" error for any of the content I wish to view. I have tried the following:

I have checked my LAN Settings are set to auto detect

I have enabled SSL 2.0, SSL 3.0, and TLS 1.0

I have set my security to Medium

I have ensured my cipher strength is 128-bit

I have also test-compiled to WebHelp and all content displays. I am sure this is a simple fix, but it is excaping me at the moment, so any tips and advice would be greatly appreciated!

Thanks and cheers!

~Hopelessly HTML-ed with How-To's

    This topic has been closed for replies.
    Correct answer RoboColum_n_

    Try moving the CHM to a local drive assuming it is on a network drive (and this can include your desktop or My Documents folder). CHMs are affected by a MS Security patch that producing this behaviour.

    3 replies

    J
    joseph_skelly
    Participating Frequently
    July 7, 2009

    Is there any way to have your CHM hosted on a network and accessible from a client application? We are developing in .NET.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 7, 2009

    The answer is already in the thread.

    See www.grainge.org for RoboHelp and Authoring tips

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    J
    joseph_skelly
    Participating Frequently
    July 7, 2009

    The only solution I see is lifting the security patch. Is that what you are referring to Peter?

    RoboWizard
    RoboWizard
    Inspiring
    April 8, 2009

    Hi there

    See if this link helps.

    Cheers... Rick

    MustangSabby
    MustangSabbyAuthor
    Participant
    April 8, 2009

    Joy and bliss is mine as I step out for my morning coffee break. Yup, so simple a fix did indeed work! Yahoo! Errr...

    Thank you both for your quick reply.

    ~Happily Hopping through HTML Harmony

    RoboColum_n_
    RoboColum_n_Correct answer
    Legend
    April 8, 2009

    Try moving the CHM to a local drive assuming it is on a network drive (and this can include your desktop or My Documents folder). CHMs are affected by a MS Security patch that producing this behaviour.

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