Skip to main content
C
CaywoodM
Participating Frequently
September 12, 2007
Question

Missing files

  • September 12, 2007
  • 2 replies
  • 500 views


Hello

Upon installing the RH6 client, my teammate recieves the following msg when starting up RH6 for the day:
Unable to register hhctrl.ocx, itss.dll, relatedtopiccontrol.ocx,closewindow.ocx and several other .ocx files listed. I am unable to place a screen shot here. But from looking at this, am I correct to say that possible the install of the client was corrupted and we should reinstall?
Thanks
Melissa
This topic has been closed for replies.

2 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
September 13, 2007
RH will only work for the user whose logon was used. It is a single user licence.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
RoboColum_n_
RoboColum_n_
Legend
September 12, 2007
Hi Melissa. RH must be installed with full admin rights on the PC. Was this done?
C
CaywoodMAuthor
Participating Frequently
September 12, 2007
Yes this was installed with full admin rights. Any other suggestions?

Thanks
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices