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Angela31161876c88u
Participant
October 11, 2024
Question

MS Edge Refresh not working as expected in RoboHelp 2020 WebHelp

  • October 11, 2024
  • 3 replies
  • 164 views

Hi...

 

Has anyone encountered this issue and/or knows how to fix it?

 

When I refresh the MS Edge browser while in the Contents tab / Index tab in WebHelp output after performing search in the Search tab and then moving the other tab, the sidebar redisplays the Search tab and search results instead.

 

Thanks!

    This topic has been closed for replies.

    3 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    October 25, 2024

    What point version of RH 2020 - are you completely patched up with the last patch they released for that one?

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 24, 2024

    Also is project on a local drive and are you generating to the same drive?

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help

     

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 12, 2024

    Combined with your other question, I suspect there is something wrong with the output you have generated.

     

    Please generate an output from the About RoboHelp sample project and see if you face the same issue.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    A
    Angela31161876c88uAuthor
    Participant
    October 24, 2024

    Hi Peter.

     

    Have yet to generate output from the About Robohelp sample project as you suggested as I am working on other work deliverables. However, one of my coworkers is experiencing the same issues with her output. Will execute your suggestions once I am able. Thanks! Angela

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