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MS Edge Refresh not working as expected in RoboHelp 2020 WebHelp

New Here ,
Oct 11, 2024 Oct 11, 2024

Hi...

 

Has anyone encountered this issue and/or knows how to fix it?

 

When I refresh the MS Edge browser while in the Contents tab / Index tab in WebHelp output after performing search in the Search tab and then moving the other tab, the sidebar redisplays the Search tab and search results instead.

 

Thanks!

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

Combined with your other question, I suspect there is something wrong with the output you have generated.

 

Please generate an output from the About RoboHelp sample project and see if you face the same issue.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Oct 24, 2024 Oct 24, 2024

Hi Peter.

 

Have yet to generate output from the About Robohelp sample project as you suggested as I am working on other work deliverables. However, one of my coworkers is experiencing the same issues with her output. Will execute your suggestions once I am able. Thanks! Angela

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Community Expert ,
Oct 24, 2024 Oct 24, 2024

Also is project on a local drive and are you generating to the same drive?

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help

 

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Community Expert ,
Oct 25, 2024 Oct 25, 2024
LATEST

What point version of RH 2020 - are you completely patched up with the last patch they released for that one?

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