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A
Anonymous
August 8, 2007
Question

Mystery error message

  • August 8, 2007
  • 1 reply
  • 437 views
An error message about a missing help file (Can't find help file L:\SBS\Mirhelp.hlp) appears when my users first open help by either pressing F1 or clicking the Help icon in the programs. If they try again, help opens with no problems. This only happens with new users doing the first install of our products. There has been no change in how I do the help files so this is a real mystery. There have been no problems with the compile.
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1 reply

RoboWizard
RoboWizard
Inspiring
August 8, 2007
Hi mjp 321

As the message is referencing drive letter L, I'm guessing that at some point the help file was placed on a network? If so, I'm further speculating that you may have a hidden file with a .GID extension lurking about. Maybe perform a search and destroy of any .GID files you find.

Cheers... Rick
A
Anonymous
August 22, 2007
Thanks. The .gid file was the culprit.
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