Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Need product key number for installed Robohelp HTML

New Here ,
Feb 03, 2009 Feb 03, 2009
Hello,
Can anyone tell me how to determine which product key number for Robohelp HTML X5 is used on a particular machine?
We have two X5 licenses here, but I only want to upgrade one license on one machine. I do not know which product key number was used to install X5 on either machine.

I'd like to maintain older projects using X5 and upgrade one license to develop new projects using Robohelp 8.
From what I understand--and PLEASE correct me if I am wrong--I can run both versions on the same machine as long as I install in different folders.

Deb
1.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 03, 2009 Feb 03, 2009
LATEST
I don't think there is any way of telling but suggest you phone the activation people. If anyone knows, they should.

http://www.adobe.com/activation/phonenumbers.html

You can install RH7 on a machine with X5 but you will have issues if you need to use RoboHelp for Word in X5. Importing Word docs and printed documentation will still be OK.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp