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DebWriter
Known Participant
February 3, 2009
Question

Need product key number for installed Robohelp HTML

  • February 3, 2009
  • 1 reply
  • 1563 views
Hello,
Can anyone tell me how to determine which product key number for Robohelp HTML X5 is used on a particular machine?
We have two X5 licenses here, but I only want to upgrade one license on one machine. I do not know which product key number was used to install X5 on either machine.

I'd like to maintain older projects using X5 and upgrade one license to develop new projects using Robohelp 8.
From what I understand--and PLEASE correct me if I am wrong--I can run both versions on the same machine as long as I install in different folders.

Deb
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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 3, 2009
I don't think there is any way of telling but suggest you phone the activation people. If anyone knows, they should.

http://www.adobe.com/activation/phonenumbers.html

You can install RH7 on a machine with X5 but you will have issues if you need to use RoboHelp for Word in X5. Importing Word docs and printed documentation will still be OK.

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