Question
Needs some advice in upgrading.
Hello,
I could really use some advice on upgrading Robohelp versions.
We have two Windows XP machines, both are currently running Robohelp Office X5 (Macromedia) using two different serial numbers (product key number).
I am currently the only tech writer at my company and what I ultimately need is to run both X5 and Robohelp 8 on my machine.
Here is what I'd like to do:
I'd like to somehow move the second license over to my machine and only upgrade one of the licenses in order to be running both versions on one machine.
How can I do this? Can I install the X5 using the second serial number to my machine that already has X5 on it as long as I just rename the new directory? And then just upgrade the one serial number? I really want to run both versions, but I sure would like to hear if anyone has tried this before.
It seems like in theory it should work.
Or is there a better way to accomplish this?
I looked on the Adobe Web site to see if I could send a free email to ask them before buying, but it appears that their free assistance begins after purchase of Robohelp 8. (My current version is X5 from Macromedia, so it's not registered with Adobe.)
Thanks.
A bit apprehensive, but hopeful,
Deb
I could really use some advice on upgrading Robohelp versions.
We have two Windows XP machines, both are currently running Robohelp Office X5 (Macromedia) using two different serial numbers (product key number).
I am currently the only tech writer at my company and what I ultimately need is to run both X5 and Robohelp 8 on my machine.
Here is what I'd like to do:
I'd like to somehow move the second license over to my machine and only upgrade one of the licenses in order to be running both versions on one machine.
How can I do this? Can I install the X5 using the second serial number to my machine that already has X5 on it as long as I just rename the new directory? And then just upgrade the one serial number? I really want to run both versions, but I sure would like to hear if anyone has tried this before.
It seems like in theory it should work.
Or is there a better way to accomplish this?
I looked on the Adobe Web site to see if I could send a free email to ask them before buying, but it appears that their free assistance begins after purchase of Robohelp 8. (My current version is X5 from Macromedia, so it's not registered with Adobe.)
Thanks.
A bit apprehensive, but hopeful,
Deb
