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C
cmc2701
Participating Frequently
March 20, 2014
Question

New pages in Robo Help 8 will not display when published

  • March 20, 2014
  • 1 reply
  • 1477 views

I recently converted from RH 7 to RH 8. I have updated existing pages and created new pages. Any pages that I have touched since the upgrade will not display when published with WebHelp out to my company's networked location. They will display when I publish WebHelp just to my computer.

What can I do to fix this?

I am using Windows 7 and Internet Explorer 8.

Publishing via WebHelp

Thank you

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 20, 2014

Try deleting all files in the published location first – then publish; that should refresh all files

C
cmc2701Author
Participating Frequently
March 20, 2014

Now none of the topics will open.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 20, 2014

It is a LAN network server that I use for dev purposes.


So people are browsing to this network server to launch the help? What browser version(s) are they using? I ask because both Chrome & IE have issues with “local” HTML files (and having your help on a LAN network server counts as local to them).

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