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C
cmc2701
Participating Frequently
March 20, 2014
Question

New pages in Robo Help 8 will not display when published

  • March 20, 2014
  • 1 reply
  • 1477 views

I recently converted from RH 7 to RH 8. I have updated existing pages and created new pages. Any pages that I have touched since the upgrade will not display when published with WebHelp out to my company's networked location. They will display when I publish WebHelp just to my computer.

What can I do to fix this?

I am using Windows 7 and Internet Explorer 8.

Publishing via WebHelp

Thank you

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 20, 2014

Try deleting all files in the published location first – then publish; that should refresh all files

C
cmc2701Author
Participating Frequently
March 20, 2014

Now none of the topics will open.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 20, 2014

Here is a piece of information that might be beneficial:

I am working on the trial version of RH 8 while I wait for my license to be purchased. Do you know if something may not be in the trial version that would be causing my problems? 

Thanks!!


Nope – trials are full-fledged versions – no cripple-ware there; besides you already know it’s working because you can see the help if you look at it on your c:\ drive, right?

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