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Inspiring
August 28, 2017
Question

No option to enable AND search?

  • August 28, 2017
  • 1 reply
  • 742 views

Hi,

I'm very new to RoboHelp 2017 and am currently working on my first project. I want to optimize the help search to let users restrict the search results further.

According to the RoboHelp 2017 documentation, there should be an option to "enable AND search" ((the checkbox which restricts search results to topics which include all search terms). However, I can't seem to find it anywhere.

I looked in the responsive HTML5 SSL Layout setup dialog, as well as in the layout itself (we are using the responsive Indigo layout). Can somebody point me in the right direction where I can enable this function? Or is this function not available at all for Indigo?

Thanks a lot.

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
August 28, 2017

According to your link, AND search is for WebHelp, WebHelp Pro & AIRHelp.

FaenethAuthor
Inspiring
August 28, 2017

On a second reading, I guess you're right. That's a pity .

However, isn't the RoboHelp 2017 help itself also a responsive HTML5 output? And they have the checkbox "Display results with all search words" in their help output (see screenshot below, taken just now). So how did they get this checkbox then? Or is the RoboHelp online help a different kind of output?

Peter Grainge
Community Expert
Community Expert
August 29, 2017

Also I have unmarked Reply 1 as being correct. What that states is how those searches work, which is not the answer to the question. What I think is wrong is that WebHelp has OR searches as the default with AND searches being an option. HTML5 help currently enables AND by default and the user has no way of being aware of that. Most searches are OR with results containing all words getting ranked higher.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge


I have logged the inconsistency between WebHelp and HTML5 help as a bug. Please click the link and add your vote.

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See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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