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G
Guy Lapierre
Known Participant
August 28, 2012
Question

No Vertical Scroll

  • August 28, 2012
  • 2 replies
  • 2179 views

In the desktop screen layout, if a topic goes beyond what the brower can display vertically, I can't scroll down to see the remaining text. It does not work in IE, Chrome, or Firefox. I don't believe it is a browser issue but more of a publishing issue.

I've tried it on my Android phone and Tablet and they can scroll down using standard figure scroll on the touch screens.

Anyone else have this problem on the desktop layout?

This topic has been closed for replies.

2 replies

C
ChrisMcCauley
Participating Frequently
January 16, 2013

I had this problem. I discovered another post with the solution, which worked well for me, as follows:

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To get scroll bars in desktop layout
Open the layout's CSS (screen.css for desktop) in notepad. In the body definition, remove:
overflow: visible;
overflow: hidden;

This may impact publishing to SharePoint though.

overflow: visible;
overflow: hidden;

---

A
Anonymous
August 29, 2012

Hi,

do you have the newest browser versions? HTML5 output did not work for me until I installed IE9 and FF13.

Robert

G
Guy LapierreAuthor
Known Participant
August 29, 2012

Yes, I do have all the latest of each. With some troubleshooting it seems to only be the Desktop_Layout screen layout with the issue. If I use a different desktop layout it works fine. It seems weird to me that Adobe would have a template with a fixed height. I looked in the CSS but I can't find where it is set that way.

Willam van Weelden
Willam van Weelden
Inspiring
August 29, 2012

Hmm, I tested on FF, Chrome and IE9 and it works for me.

- In the optimization settings for the layout, there is a setting to let styles only apply locally, to your topics. Make sure you have checked this optimisation setting.

- Did you make any changes, no matter how minor, to your CSS, either by the RoboHelp CSS editor or another CSS editor?

- Did you make any changes, no matter how minor, to the layout, either in the WYSIWYG or HTML view?

- The same (desktop) layout will scroll on your Android devices but not on regular browsers?

- Did you publish to SharePoint using native publishing?

What happens if you generate the Salesbuilder project to Multiscreen layout? Do you see the same problems?

Greet,

Willam

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