No Vertical Scroll

[Guy Lapierre]

In the desktop screen layout, if a topic goes beyond what the brower can display vertically, I can't scroll down to see the remaining text. It does not work in IE, Chrome, or Firefox. I don't believe it is a browser issue but more of a publishing issue.

I've tried it on my Android phone and Tablet and they can scroll down using standard figure scroll on the touch screens.

Anyone else have this problem on the desktop layout?

[Guest]

Hi,

do you have the newest browser versions? HTML5 output did not work for me until I installed IE9 and FF13.

Robert

[Guy Lapierre]

Yes, I do have all the latest of each. With some troubleshooting it seems to only be the Desktop_Layout screen layout with the issue. If I use a different desktop layout it works fine. It seems weird to me that Adobe would have a template with a fixed height. I looked in the CSS but I can't find where it is set that way.

[Willam van Weelden]

Hi,

I'm sure that the Desktop layout does not have a fixed height so this would be a bug in the layout. I don't have access to RH10 right now but I'll check the layout tonight.

Greet,

Willam

[Willam van Weelden]

Hmm, I tested on FF, Chrome and IE9 and it works for me.

- In the optimization settings for the layout, there is a setting to let styles only apply locally, to your topics. Make sure you have checked this optimisation setting.

- Did you make any changes, no matter how minor, to your CSS, either by the RoboHelp CSS editor or another CSS editor?

- Did you make any changes, no matter how minor, to the layout, either in the WYSIWYG or HTML view?

- The same (desktop) layout will scroll on your Android devices but not on regular browsers?

- Did you publish to SharePoint using native publishing?

What happens if you generate the Salesbuilder project to Multiscreen layout? Do you see the same problems?

Greet,

Willam

[Guy Lapierre]

I don't remember changing anything from a CSS standpoint but I must have. I downloaded the layout again and imported it. It works now.

Thanks.

[Guest]

You say you "downloaded the layout again." Where did you "download" it from?

[Guy Lapierre]

http://helpx.adobe.com/robohelp/robohelp-screen-profiles-layouts.html

[Guest]

I downloaded the profiles and layouts from there and I still don't have a scroll bar in the desktop layout. What are the properties that control that behavior?

[Guest]

Editing the screen.css and changing "overflow" from hidden to auto under "body" allows you to scroll with the mouse wheel, but does not display a scroll bar in Google Chrome. The scroll bar does appear in IE and Firefox. I'd like to make it work in Chrome if I could.

[ChrisMcCauley]

I had this problem. I discovered another post with the solution, which worked well for me, as follows:

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To get scroll bars in desktop layout
Open the layout's CSS (screen.css for desktop) in notepad. In the body definition, remove:
overflow: visible;
overflow: hidden;

This may impact publishing to SharePoint though.

overflow: visible;
overflow: hidden;

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