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June 30, 2009
Answered

Noise/pixelation in WebHelp .JPG images

  • June 30, 2009
  • 1 reply
  • 610 views

Hi,

Using Robohelp 7 and having trouble with some pixelation/noise in documents. Basically, we have images of letters, and on the letters, everywhere there is black text (like the person's name, address, title, etc) there is a surrounding field of pixelated dots all around it. I have gone in with both SnagIt and Photoshop and by hand, erased pixel-by-pixel this "noise." It looks great on the screen (in those software programs) but then the next time I open it in RoboHelp WebHelp (or even HTML help), all that noise is back, as if I didn't do a thing. It also re-appears the next time I open the .jpg image in the photo editors. What am I doing wrong? It's true that these images WERE .pdfs, which were then re-saved as .jpgs to put into RoboHelp. I am extremely picky and think the noise looks terrible. And even though I could spend DAYS erasing the pixels, they come right back! Would really appreciate assistance here. Thanks,

Heather

Raleigh, NC

This topic has been closed for replies.
Correct answer Peter Grainge

Try gifs instead.


See www.grainge.org for RoboHelp and Authoring tips

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
June 30, 2009

Try gifs instead.


See www.grainge.org for RoboHelp and Authoring tips

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June 30, 2009

Thank you, that did it!