Opening RH 7 projects in newest version of RH

Forum|Forum|10 years ago
June 8, 2015
1 reply
1103 views

I'm working with a client who still uses RH 7. They are interested in upgrading to the latest version of RH (is it 2015?) But before doing so they want to know if the WebHelp projects created with RH 7 can be opened and maintained in the newest version. Are there any known issues...in fact can it be done at all?

Any help would be greatly appreciated.

Diane

WebHelp

This topic has been closed for replies.

Correct answer dlengland

Yes, when I said "opened" I followed the process you described.

It might be worth checking the html code.

Open a RH7 topic in a text editor and check that you can find the drop-down content in the topic source code. (It might be right at the top of the topic, that is, separated from the drop-down hyperlink text. )

Open the same topic from a converted project and check that you can find the drop-down content. (In the same location as the drop-down hyperlink text.)

Thank you all for your help. Rick discovered that the project I was trying to upgrade had been created from webhelp output files which was surely the cause of the different issues I was having. I located an earlier version of the project and it upgraded to RH11 without issue. So although the content needs to be brought up to date, we finally have a clean, working project. Again, thanks everyone.

Jeff_Coatsworth

Community Expert

I’m sure there’s going to be some issues in there – why not use a copy of RH7 files with a trial copy of RH2015 on an isolated machine to test it out beforehand.

Captiv8r

Legend

Hi Diane, I agree with Jeff. Try downloading the evaluation version and test.

What Jeff didn't mention was that upgrading a project is very straightforward. Just like you upgrade a PowerPoint. You simply open the project file in the newer version and RoboHelp handles the rest. Pretty much. Once the project is open in the newer version, you will want to update the DHTML effects in all the topics. But that's about it.

Come back here if you have further questions.

Cheers... Rick

Captiv8r

Legend

Thanks to you both. We would certainly test this using a trial version first. What I was hoping was that someone might know of specific issues such as the DTML effects Rick mentioned. Rick, what is it about those that requires they be updated?

Hi there

Apologies in advance if you already knew some of this.

DHTML is JavaScript combined with HTML to create "dynamic" effects. There is a JavaScript file named ehlpdhtm.js that is used to provide these effects. Perhaps you use the DHTML drop-downs provided by RoboHelp. Well, as browsers evolve, Adobe needs to adapt the scripting to accommodate the newer versions of the browser. As such, they may need to amend the ehlpdhtm.js file. And if a reference changes in that file, any topics using a feature that might call upon that reference will need to be amended so they still work properly. So using that feature should cause all topics to be properly amended so they continue to work.

As an aside, here's some RoboHistory! Adobe didn't always own RoboHelp. Prior to Adobe, macromedia had it for a brief period. And prior to macromedia, a company named eHelp had it. Hence the ehlpdhtm.js name.

Cheers... Rick

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded