Opening RH 7 projects in newest version of RH

Forum|Forum|10 years ago
June 8, 2015
1 reply
1103 views

I'm working with a client who still uses RH 7. They are interested in upgrading to the latest version of RH (is it 2015?) But before doing so they want to know if the WebHelp projects created with RH 7 can be opened and maintained in the newest version. Are there any known issues...in fact can it be done at all?

Any help would be greatly appreciated.

Diane

WebHelp

This topic has been closed for replies.

Correct answer dlengland

Yes, when I said "opened" I followed the process you described.

It might be worth checking the html code.

Open a RH7 topic in a text editor and check that you can find the drop-down content in the topic source code. (It might be right at the top of the topic, that is, separated from the drop-down hyperlink text. )

Open the same topic from a converted project and check that you can find the drop-down content. (In the same location as the drop-down hyperlink text.)

Thank you all for your help. Rick discovered that the project I was trying to upgrade had been created from webhelp output files which was surely the cause of the different issues I was having. I located an earlier version of the project and it upgraded to RH11 without issue. So although the content needs to be brought up to date, we finally have a clean, working project. Again, thanks everyone.

Jeff_Coatsworth

Community Expert

I’m sure there’s going to be some issues in there – why not use a copy of RH7 files with a trial copy of RH2015 on an isolated machine to test it out beforehand.

Captiv8r

Legend

Hi Diane, I agree with Jeff. Try downloading the evaluation version and test.

What Jeff didn't mention was that upgrading a project is very straightforward. Just like you upgrade a PowerPoint. You simply open the project file in the newer version and RoboHelp handles the rest. Pretty much. Once the project is open in the newer version, you will want to update the DHTML effects in all the topics. But that's about it.

Come back here if you have further questions.

Cheers... Rick

Captiv8r

Legend

Thanks for the explanation. I do know about the JavaScript and HTML used for DHTML effects. Understanding that the .js file has changed makes clear the need for updating. And I do remember the past RH owners...all the way back to Blue Sky!

So updating the DHTML is done instance by instance? No such luck as being able to apply that new .js file globally?

Sent from my iPad

Sorry, it seems could have been clearer.

The thing is, in each topic where the DHTML is used, some naming or whatever may have changed. So choosing the option to update the effects ensures what has been used in the topic will continue to match. Likely too, it will trigger something to cause RoboHelp to perform some update of the actual ehlpdhtm.js file. Remember, this file will likely already exist if you are upgrading.

So the action I stated of updating the effects in topics should be a "one off". After upgrading, you perform that action, all topics are updated and you should be good to go. So yeah, in my mind that's "globally".

Cheers... Rick

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