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kmbcollie
Known Participant
March 16, 2014
Question

Optimization: Convert Auto-sizing, Custom-sized and text-only Popups to hyperlinks

  • March 16, 2014
  • 2 replies
  • 594 views

Can I get a better explanation than what's available in help. I  am deploying these multiscreen  profiles /outouts for apple, android, and desktop on the web. I need them to be fully functional and I am confused on why and when I would check or uncheck these two settings.

By the way - I do have popups - both image and text ...

This topic has been closed for replies.

2 replies

Willam van Weelden
Inspiring
March 19, 2014

The simple answer: enable them for mobile. You can disable them on desktop.

This option changes the popup to a regular hyperlink in your output

only. for Desktop, popups are fine. For mobile devices, they pose a

usability challenge (and not all devices respond the same.)

Kind regards,

Willam

kmbcollie
kmbcollieAuthor
Known Participant
March 19, 2014

They seem to be working ok in my mobile web apps for now - perhaps it's html5 that can cause issues with popups... HTML5 developers need to work on making those more standard/accessible.

Willam van Weelden
Inspiring
March 25, 2014

It's not HTML5, that's just a specification of allowed elements. The

problem is with usability on small screens. Try working with popups on a

3.5" screen. Your reader won't like that.

Kind regards,

Willam

Peter Grainge
Community Expert
Community Expert
March 18, 2014

I believe some older devices do not support popups so if you have users with such devices, a hyperlink opening another page will be better.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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