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T
techwriter1995
Inspiring
April 1, 2009
Question

Oracle Help in RH8, not working as it did before

  • April 1, 2009
  • 1 reply
  • 3098 views
We're building Oracle Help in Robohelp & recently upgraded to RH8. When I delivered the files to our dev team, the files won't work. This is what our dev person wrote to me:

When I try to load the Oracle Help I get the following error message:

oracle.help.library.helpset.HelpSetParseException: Unknown error when parsing hs file: No toplevel tag in helpset file

I looked at the helpset file and didn’t see anything different except the first line was changed

from: <?xml version='1.0' ?>

to: <?xml version='1.0' encoding='UTF-8' ?>

I have no idea what this means or what I'm supposed to do. Obviously something changed in RH8 that affects the build but I have no idea what our dev team is supposed to do to make it work. Any suggestions?

Thanks! Cindy
This topic has been closed for replies.

1 reply

Praful_Jain
Praful_Jain
Participating Frequently
April 3, 2009
when you generated the Oracle Help from RH8, were you able to view the help on your system. I tried generating Oracle Help on my RH8 Machine and was able to view the Oracle Help, with out any error.
you need to specify the encoding type to utf-8 while calling the java compiler command.
-Dfile.encoding=UTF8

you can check the command line used by RH8, I am pasting the command sent by RH8 to open the oracle help in correct encoding type. you can forward the command line to your developer.


java -Dfile.encoding=UTF8 -classpath C:\PROGRA~1\ohelp\help-4_2-ehelp-integration.jar;C:\PROGRA~1\ohelp\help4-demo.jar;C:\PROGRA~1\ohelp\help4-indexer.jar;C:\PROGRA~1\ohelp\help4-nls.jar;C:\PROGRA~1\ohelp\help4-rsrc.zip;C:\PROGRA~1\ohelp\help4-viewer.jar;C:\PROGRA~1\ohelp\help4.jar;C:\PROGRA~1\ohelp\ohj-jewt.jar;C:\PROGRA~1\ohelp\oracle_ice.jar;C:\PROGRA~1\Adobe\ADOBER~1\RoboHTML\ORACLE~1\bsscohrs.jar; HelpLauncher -helpset "C:\Users\praful.ADOBENET\Documents\My RoboHelp Projects\asdsadsad\!SSL!\Oracle_Help\asdsadsad.hs"


Hope this will help you.

-Praful
Adobe RoboHelp Team.
T
techwriter1995Author
Inspiring
April 6, 2009

I did view the output file in Robohelp & it's fine. I sent the info you gave me to our dev team. I haven't heard from them yet. As soon as I do, I'll post it. Thanks so much! I did not know what I was going to do. Thanks!

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