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Patches for Robohelp 2019

New Here ,
Oct 05, 2021 Oct 05, 2021

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Where can I find the patches for Robohelp 2019?

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correct answers 1 Correct answer

Community Expert , Oct 05, 2021 Oct 05, 2021

Is this 2019 Classic or New UI, just curiosity as neither should show an auphd message. I've never even heard of that much less seen it reported here. A quick Google though found a couple of other Adobe apps reporting it. One suggested a messed up registry.

 

Try downloading the required update from here instead. Adobe - Support : RoboHelp Support Center : Service Releases

 

Are you on Windows 10?

________________________________________________________
See www.grainge.org for free Authoring and

...

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Community Expert ,
Oct 05, 2021 Oct 05, 2021

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Help > Updates not working for you?

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New Here ,
Oct 05, 2021 Oct 05, 2021

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I clicked on the Help icon and then clicked on Updates.  I get a pop-up message telling me that I need a new app to open this auphd link.  It further recommends looking in the Microsoft app store.  I have no idea what app I supposedly need.

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Adobe Employee ,
Oct 05, 2021 Oct 05, 2021

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Help icon?

 

Jeff was talking about the menu entry Help > Check for Updates:

 

StefanGentz_0-1633442783641.png

Which then opens the Updater:

StefanGentz_1-1633442867066.png

 

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Community Expert ,
Oct 05, 2021 Oct 05, 2021

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Is this 2019 Classic or New UI, just curiosity as neither should show an auphd message. I've never even heard of that much less seen it reported here. A quick Google though found a couple of other Adobe apps reporting it. One suggested a messed up registry.

 

Try downloading the required update from here instead. Adobe - Support : RoboHelp Support Center : Service Releases

 

Are you on Windows 10?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Oct 05, 2021 Oct 05, 2021

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Thanks for your reply.  I am running in the Classic mode.  I will try your suggestion.

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RoboHelp Documentation
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