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Pictures not appearing - sometimes

Guest
Mar 20, 2008 Mar 20, 2008
I am using the x5 version with Word 2003 SP3 and I have been having issues with some of my pictures not appearing when I compile. In this project I make a .hlp file and I don't remember if I have had this issue with the few .chm projects I have. If I use the Active Test button, my picture appears, but when I make the final hlp file I end up with the {bmc filename.bmp} link appearing instead of the picture.

I have played around with inserting another graphic and moving lines around and there is something really strange in there. If I insert another graphic, the new one shows up as the {bmc} and the old one actually shows the picture. If I remove the new picture, I go back to showing the {bmc} for the old one again.

In other cases I had to move the picture to a particular line and if there were any blank lines around it I would get the {bmc} again. I only work on help projects a few times as year, so I do not remember exactly what I did to get the picture to appear the last time this happened. I just remember getting it to appear by putting the picture right next to a certain paragraph and I left it that way - even though it wasn't the best looking page that way.

Has anyone had anything similar to this happen before? It is really hard to figure out what is going on and finding and fixing the missing pictures is a big project. Any ideas would be greatly appreciated!
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Guest
Mar 26, 2008 Mar 26, 2008
Only a suggestion... have you ever tried to delete the RTF file before opening your project and save a new version of the RTF?
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New Here ,
Mar 26, 2008 Mar 26, 2008
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I too had a similar problem with my winhelp 2000 project. The images were not getting displayed in the output.

I was told by Mr. Peter Grainge that the images should be only inserted through the robohelp's New Help Image tool button. It solved the problem.

As I was adding another word document to the project, I ended up creating two separate folders for the images from both documents. Now, when I generated the output the images again went missing. So, I took a chance by cutting and pasting all the images in a single folder and presto !! It works. The images are getting displayed.

Just check whether the folder where ur images are stored lays in BMROOT. If not, then you have to insert them again. Enjoy!!
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