Popup from 2017 to 2022

[christele15]

Good afternoon all, 

During our migration I run into yet another issue. It seems that the pop up in 2017 were using  onclick script but in 2022 it is using data-rhwidget therefore all my pops are broken and we have 3200 topics with popups how can I fix this 😞 

Thank you 

christele

[Peter Grainge]

I pointed out to Adobe a while back that 2022 is not in the list. Do as @Amebr suggests.

I think Blue Jay was a code name for when the New UI was being developed, don't use that.

_______________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Chris0089]

Here is the link to the feature request for text-only popups:

https://tracker.adobe.com/#/view/RH-11695

Please vote for it if you'd think it would be helpful/nice to have/or just because you're a nice person.... 🙂

[Peter Grainge]

There is 2019 Classic but it had very few changes. Also I doubt you would get without taking out a subscription and then having to go to Support for a download link. 

I'm not seeing any advantage. What is your IT dept logic? 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Christine301653386cjz]

I asked if we could just hold off on the upgrade, and they said RH 2017 is causing issues with new computer imaging and refreshes and asked if there was a newer version that still had all of the existing features.  (I'm not sure what those imaging/refresh issues are.)

[Peter Grainge]

There were so few changes between 2017 and 2019 I very much doubt it will address the issues they are facing. You will go through a whole load of hoops to prove it.

Personally I would not go there. It will be months before any update contains the change requested and there is no guarantee it will be taken up. I understand it is not as simple as it might seem.

I realise the work involved but I think the answer is in 2022 create one auto-sizing popup with the content of a simple popup, then look at the difference in the code between that and what go upgraded. From that maybe you can work out a Find and Replace. 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Amebr]

You could also look at expanding links. While it won't save you any re-work you won't have to create new topics for all of your text only popup content.

I think expanding text links were a part of RH2017 (hotspot, it might have been called then?) so you should be able to open the text only popup, copy the text, remove the text popup and insert an expanding link with the pasted text relatively easily. That should also upgrade successfully to RH2022.