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Preview Topic broken in RH 2015

Explorer ,
Mar 13, 2017 Mar 13, 2017

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V12.0.2.384

Using Preview Topic a LOT, suddenly it broke - the window no longer is generated or appears.

I don't know if this is a bug or if somehow the window is hidden, but when I right-click on the topic and choose Preview Topic, something flashes really fast in the bottom bar and I can't tell what it is - all I can catch is "Waiting for .....file ....."

I've tried rebooting. My project is local. I've spent an hour trying to get this to work again. I use Preview Topic ALL THE TIME. Now I must review the whole system each time I want to see my topic's appearance. UGH!

Can anyone help??

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correct answers 1 Correct answer

Explorer , Mar 13, 2017 Mar 13, 2017

Lifesaver as always --  snagged it!

Plus, your nice little video led me to View Item > Multiscreen Preview, which is super-cool (will need this year). 

I should rename this post "Vast multi-screen debacle." It's ALWAYS trouble, that one. Totally and completely made my day.

Faith back in RH too!

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LEGEND ,
Mar 13, 2017 Mar 13, 2017

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Hi there

See if the link below helps you solve it.

Click here to view

Cheers... Rick

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Explorer ,
Mar 13, 2017 Mar 13, 2017

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Lifesaver as always --  snagged it!

Plus, your nice little video led me to View Item > Multiscreen Preview, which is super-cool (will need this year). 

I should rename this post "Vast multi-screen debacle." It's ALWAYS trouble, that one. Totally and completely made my day.

Faith back in RH too!

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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Is this link still valid? Mine goes to a "domain for sale" page. I have the same issue and was curious whether the solution mentioned here will work for me.

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Community Expert ,
Jul 01, 2021 Jul 01, 2021

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No it isn't, closed a while back. I might be able to get a copy of that page but it will take a little while.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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Community Expert ,
Jul 01, 2021 Jul 01, 2021

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The topic points to this You Tube video.

 

Restoring the Missing Preview Window in Adobe RoboHelp - YouTube

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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Resources
RoboHelp Documentation
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