Printed document doesn't print Book

Report · Jun 28, 2010

When i run the printed documentation, one of the books and topics appears in the chapter layout.However, when the printed document comes out the book and topics aren't present in the Table of contents but the content of the book and topics is present in the body of the document. I have used both my own style sheets and the provided one by word.

Also, I tried to make an Auto-TOC and a majority of the content in the book wasn't present either.

how do i get the book and topics to appear in the Table of Contents of my printed document. also everything shows up fine in the Online Webhelp version

Report · Jun 29, 2010

1] Check the heading style of the rogue book and topics in it are the same as others.

2] Try right clicking next to the TOC in the document and select Update.

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@petergrainge

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Report · Jun 30, 2010

All the headings are the same. I have made certain of that and the specific book has appeared on the TOC in printed documentation but all the topics under it and the next 6 books after it have dissappeared. And in reference to suggestion 2. I have it created into a PDF, and when i right click next to the TOC there is no update. I am not sure where you mean to right click?

Report · Jun 30, 2010

Create a Word document instead.

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@petergrainge

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Report · Jun 30, 2010

I get the same result in the .doc as i did in the .pdf including when i updated the field.

Report · Jun 30, 2010

Hmm! Check in the Word document that the missing headings have come through with Word heading styles. Try reapplying them and updating.

After that, see Print Issues on my site to see if anything there helps.

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@petergrainge

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Report · Jun 30, 2010

When i go through and change all the word heading styles to what it should be and then update it works. Thats only a cure to a sympton though. I need to get it so everytime i print out to pdf it works right. I went through your page but it doesn't seem to help me any. I can't figure out whats the problem

Report · Jun 30, 2010

It really does sound like some headings are not mapping.

What are the html tags of the topics that are not converting?

What styles are they in Word before you change things there?

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Report · Jun 30, 2010

3-5.htm, 3-7.htm, 3-8.htm, 3-9.htm, 3-10.htm, 3-11.htm

Those are the topics that arn't converting. But if i don't include 3-5.htm in the content of the printed document everything comes in perfect. The styles the come out as are just normal.

Report · Jun 30, 2010

Those are filenames, not heading tags.

Open 3-5 in Design Editor and select the heading. Switch to HTML view and you should see the heading highlighted.

Copy and paste that into a reply.

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Report · Jul 01, 2010

Whats wierd is if i move the book down to the bottom of the chapter, instead in the middle in order, everything works perf

ectly.

<h1>3-5<span style="font: 7.0pt 'Times New Roman';">             </span>PROJECT
DETAILS<u>                                                                                                                        </u></h1>

<h1>3-6<span style="font: 7.0pt 'Times New Roman';">             </span>HOMES<u>                                                                                                                        </u></h1>

<h1>3-7<span style="font: 7.0pt 'Times New Roman';">             </span>COSTS<u>                                                                                                                        </u></h1>

<h1>3-8<span style="font: 7.0pt 'Times New Roman';">             </span>ATTACHMENTS<u>                                                                                                                        </u></h1>

<h1>3-9<span style="font: 7.0pt 'Times New Roman';">             </span>JOURNAL<u>                                                                                                                        </u></h1>

<h1>3-10<span style="font: 7.0pt 'Times New Roman';">             </span>PROJECT
GRID<u>                                                                                                                        </u></h1>

<h1>3-11<span style="font: 7.0pt 'Times New Roman';">             </span>REVIEW<u>                                                                                                                        </u></h1>

Those are the heading tags for each topic that doesn't show up. Under the last one though, the topics after the first topic show up on the table of contents. Also all the extra spaces is for an underline that was on the original word document that is wanted to stay with the heading.

Report · Jul 01, 2010

I have seen cases where moving a book does change things. What I haven't seen is the cause or a fix. Sorry.
With all that spacing between <h1> and </h1> I wouldn't be surprised by any problem you reported.

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Report · Jul 01, 2010

Ok. Thanks Anyways. Maybe i should remove all the spacing. Try a horizontal break or instead. see if anything changes

Report · Jul 01, 2010

I don't know if a coincidence or not but when i am in the Print document Content window the chapter causing the problems is highlighted blue, from my understanding means its ben added. However i dont have anything added to the chapter layout side yet.

Report · Jul 01, 2010

A screenshot would help. Insert with camera icon.

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Report · Jul 01, 2010

Sorry, there you go. you can see the book is highlighted with the blue

Report · Jul 01, 2010

Weird but as nothing is on the right, how do you get anything to generate.

Have you tried creating a new Print Layout, not a copy?

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@petergrainge

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Report · Jul 01, 2010

I mean before i generate anything i would move all to the right, i am just wondering if the fact the

bad chapter being highlighted blue before being added might tell of the problem. I have tried generating new layouts too and they do the same thing.

Report · Jul 01, 2010

Does clearing the Show All Topics check box change things?

It is looking like either that HTML is the cause or you have hit this issue where a book only prints if it is moved. Sorry but I don't have an answer to that.

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@petergrainge

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Report · Jul 02, 2010

So i have fixed my problem. It was conflicting Styles. I developed one style sheet and changed EVERY topic in my project.Turnes out it wasn't just the one rogue topic and book that was causing the problem. If i moved other books around it would do the same thing. I was thinking small but i had to think big picture. I guess that happens when you take a project on that someone else made and handed down to fix.

Thanks for all your help Mr. Grainge! Your website helped alot