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Gania
Gania
Inspiring
August 17, 2015
Question

Problem generating a Review PDF

  • August 17, 2015
  • 1 reply
  • 1307 views

Every time I try to generate a PDF for review, RoboHelp 11 shuts down. I've tried all different ways, locally, send as an email attachment, send for review. Show files in Project Manager, Table of Content. I've tried sending it to a shared server. Everything come up with a problem in RoboHelp looking for a solution which it never finds and I have to shut down. Need help big time! Thanks

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    1 reply

    Willam van Weelden
    Willam van Weelden
    Inspiring
    August 18, 2015

    Does this occur with specific projects or with all projects? Can you try to generate a review PDF with one of the sample projects?

    Gania
    GaniaAuthor
    Inspiring
    August 18, 2015

    I just checked. I did not happen with the sample project, only with the two projects I created.

    Gania
    GaniaAuthor
    Inspiring
    August 25, 2015

    I am thinking that it may be a path issue (path of the files longer than 255 characters when generating the PDF). Where is your project stored? Can you copy it to your regular C: drive and see whether it works from there.

    How are your topics named? Any special characters in there or something like that?


    Thanks William, but it already resides on the C drive. I went over all of the topics this morning and there are no illegal characters. Tried generating again with the same results.

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