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A
Anonymous
April 11, 2013
Question

Problem running the macro (1037) - on Windows 7 PC

  • April 11, 2013
  • 2 replies
  • 8997 views

why do I get "There was a problem running the macro (1037) when running help on Windows 7 PC?

This topic has been closed for replies.

2 replies

A
Community Expert
AmebrCommunity Expert
Community Expert
April 15, 2013

I'm unsure if this Microsoft article will help, given Rick's information, but it can't hurt to have a look.

"I cannot open Help that was created in the Windows Help format (WinHlp32.exe)"

http://support.microsoft.com/kb/917607#kna

In the Known issues section, "Known issues that may occur after you install the WinHlp32.exe update" indicates that a bunch of macros  may be disabled and cause the 1037 error you are getting.

"How to enable macros on a single computer after you install WinHlp32.exe" provides details on how to enable the macros.

HTH,

Amber

    P
    prozak567
    Participant
    September 4, 2015

    Thanks Amber, your post was finally my solution.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 11, 2013

    Are you creating the help or trying to look at help you've just created? What flavour of help is it? Are you using a browser to view it? If so, what flavour is that?

    A
    Anonymous
    April 11, 2013

    It is a Win2000 version that was created at least 4 years ago and has worked well on previous platforms.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 11, 2013

    a Win2000 version of what? CHM, WebHelp, FlashHelp, JavaHelp, AIRHelp...throw us a bone here!

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