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March 16, 2011
Question

Problem viewing CHM produced on Win7 (64bit) system

  • March 16, 2011
  • 1 reply
  • 744 views

Hi all,

I have been reported that in CHMs that are produced on a computer with Win7 64bit certain characters (Umlauts) are missing in the Glossary when viewed on other computers with WinXP. Is there any solution about this, and is the OS of the producing computer the problem at all?

Regrettably the forum search is not working right now and yields 0 results no matter what I enter, so please excuse if there already is a thread to this topic.

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Legend
    March 17, 2011

    Hi there

    Likely the answer to this will be that you need the 64 bit version of the HHActiveX.DLL. I believe that DLL only ships with RoboHelp 9. If you don't have RoboHelp 9, you could try downloading the trial and using the DLL from it to see if it helps.

    Cheers... Rick

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    March 23, 2011

    Thanks for the hint, it appears to work now!