Participant

Question

problem whit robohelp 10 multiscreen html5

Forum|Forum|12 years ago
April 2, 2013
2 replies
765 views

Hi, I am considering the purchase of RH10 to publish manuals in different formats, but I have a problem: I generate project for all video profiles (desktop, android phone, iphone, etc) but when I connect with iphone or ipad view the wrong profile (Android phone). can someone help me?

HTML5 layout

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Peter Grainge

Community Expert

There is a known issue here that is being worked on and I would expect a fix to be released soon.

For now I suggest you pick one layout for both Android and iDevices. Both will work on either device, the names are more about the designs being visually suited rather than technically suited.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Peter Grainge

Community Expert

Thread moved to correct forum.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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RoboColum_n_

Legend

Do you have the correct Type specified in your screen profile?

T

thiagomax66Author

Participant

yes I have insert the correct Type specified in all screen profile, in fact rh generate correct directory/file for everyone profile, but when link to index.htm in the main directory to the iphone or ipad, i see only android phone layout.

Willam van Weelden

Inspiring

Hi,

It seems this is a bug. Adobe released a patch for RH10: http://www.adobe.com/support/robohelp/downloads.html

Try the patch and let us know whether your problem is solved.

Greet,

Willam

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