Known Participant

Question

Problem with & and index

Forum|Forum|16 years ago
July 4, 2009
5 replies
1617 views

HI

I am new to Robohelp. I created a project. None of the title or file names contain the & character but some of the headings in the topics do. When compile the project and create the index the character before the & and the & are truncated. For example, in heading1 I have T&E Items..... and the index entry shows E Items.

I searched help and the boards but could not find anything. I did check the HTML view and it correctly shows T&E. I am using version 8

Any help is appreciated

Thanks

Kathy

HTML

This topic has been closed for replies.

A

accortoAuthor

Known Participant

No problem. I will try some different things and post if I find anything significant

I really appreciate your help

Peter Grainge

Community Expert

It is a bug in the Smart Index Wizard.

You can manually enter Index Keywords with an ampersand but and if your topic title is This & That and you use the Smart Index Wizard, it creates two keywords so This & That becomes

This

That

Two things.

- Personally I avoid the use of ampersands in anything like a topic title and topic heading and similar things in other applications precisely because of issues with special characters.

- You should report this as a bug. The wording highlighted blue above will be sufficient. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

A

accortoAuthor

Known Participant

Thanks so much for your help Peter.

I am curious though as you said it worked for you???

The only way I could get it to work was to check the box that I wanted to verify each one and then add the new ones in teh wizard process. Is this the easiest way to manually add indexes

Thanks again

Kathy

A

accortoAuthor

Known Participant

thanks for the suggestion. Unfortunately I get the same results

Any other ideas?

Thanks

Kathy

Peter Grainge

Community Expert

Import one of the offending topics into a brand new project.

Same problem?

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

Zip up that small project and send it to me via http://www.cutesendit.com.

You can get my address from my site. Please include a link to this thread.

See www.grainge.org for RoboHelp and Authoring tips

Oops. The answer was in your first post.

"None of the title or file names contain the & character but some of the headings in the topics do"

The index uses the topic title so no ampersand there and there will be no ampersand in the index.

See www.grainge.org for RoboHelp and Authoring tips

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A

accortoAuthor

Known Participant

I created them using the Smart Index Wizard and kept all default selections in the wizard

Thanks

Peter Grainge

Community Expert

Try T & E rather than T&E.

See www.grainge.org for RoboHelp and Authoring tips

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A

accortoAuthor

Known Participant

thanks Peter

the index looks like this

and the topic h1 looks like this

thanks again

Kathy

RoboColum_n_

Legend

It works OK for me as well Kathy. Exactly how were these keywords created?

Read the RoboColum(n).

Peter Grainge

Community Expert

So if your index keyword is This & That, you only see That in the index?

Use the camera icon above and show us some screenshots. Seems to work OK here in a quick test so I need to see exactly where you are seeing this problem.

See www.grainge.org for RoboHelp and Authoring tips

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