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Known Participant
September 11, 2013
Question

Problem with RH10 mapping to default topic

  • September 11, 2013
  • 2 replies
  • 927 views

I am having trouble understanding the mapping that RH10 does to display to topic I identify as my default topic. I've studied the source code of index.htm and whnjs.htm to understand how it is supposed to work.

When I publish my project, whnjs.htm maps to my default topic but index.htm doesn’t map to whnjs.htm. As a result, my generated project NEVER launches my default topic even though it displays correctly when previewed in the Generate function.

When I asked the Adobe support tech to explain how this was suppsoed to work, he said that "someone smarter than me" would understand how.

Unfortunately, I am the smartest guy I have access to, so I'd like to escalate this issue to someone who 1) understands how it works and 2) is willing to pass the knowledge along to me.

Thank you!

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2 replies

Captiv8r
Legend
September 11, 2013

Hi there

As you are referencing the whnjs.htm I'm assuming it's WebHelp you are looking at. So here is the cascade of events that occur.

Index.htm loads up and triggers loads of JavaScript functions as well as configuring the main frameset of the WebHelp system. The Toolbar is loaded in the top frame and another split occurs in the bottom frame. The navigation appears in the left frame while the right frame is then populated with whatever you nominate as the default topic.

Hopefully that helps... Rick

Known Participant
September 11, 2013

Thanks for the quick response Rick. I've just finished patting myself on the back for figuring out how index.htm loads the JavaScript then links over to whnjs.htm. Maybe I'm not as dumb as the Adobe tech suggested!

As you can see here, launching whnjs.htm takes me to the correct topic. BUT launching index.htm takes we to some other topic. Try it!

Seems to me something is broken in index.htm.

No?

Dave

Jeff_Coatsworth
Community Expert
Community Expert
September 11, 2013

Yes, they look totally different - maybe you can post some screenshots of your SSL settings (use the camera icon in the web interface) to see what you're doing in there.

Jeff_Coatsworth
Community Expert
Community Expert
September 11, 2013

LOL – you realize that this forum is user-to-user, right? There’s not much escalation going on here ;>)

Search the RH forum for default topic – you’ll find lots of threads discussing setting it.