Skip to main content
Known Participant
June 15, 2012
Question

Problems with 'Paste'

  • June 15, 2012
  • 1 reply
  • 1096 views

If I copy a paragraph of text from one topic to another (or from an external document) to a new location, the structure falls apart. I am left with lines of text no longer that 16 words, regardles of the length of the original sentences. Copy/Paste in any other application works fine.

Yesterday morning I could not copy/paste graphics (a simple arrow fron the library), I could only insert them, by the afternoon the problem had gone. Today the problem is back again.

Yesterday I could copy an entire table that included hyperlinks and snippets and then paste it in another topic, intact. Now if I copy the same table it pastes as text only (even the snippet). I can no longer copy/paste any hyperlinked text, only spaces are pasted. I have tried reinstalling but it made no difference. Does anyone have a clue as to what on earth might be going on??

I am running RH 9.02 HTML on a new 64 Bit Win 7 PC laptop. These problems have been happening since the first installation but seem to be more prevalent for some reason.

I want to include some Flash animation as well but but if RH is not stable enough should I be looking at another application?

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
June 15, 2012

Do you have Skype installed? There have been reports that the Skype Toolbar that installs will mess up copy & pasting. It was seen over in the FrameMaker forums as the culprit.

Known Participant
June 15, 2012

Then that will cause a major problem as the company I work for uses Skype extensively as part of its operational necessities ☹

Jeff_Coatsworth
Community Expert
Community Expert
June 15, 2012

May or may not be the culprit in your case - easy test - just uninstall Skype temporarily and see if the issue goes away. If so, then try reinstalling it without the Toolbar add-on (supposedly that's what hijacks the clipboard). If not, then you got something else wrong and further troubleshooting is in order.