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M
Margaret_Becker
Inspiring
October 5, 2011
Question

Project hang: 1 second on 3 seconds donut of death RH9

  • October 5, 2011
  • 1 reply
  • 6307 views

My large project has become unusable after deleting cpd file.

My cpd file was becoming quite large (15MB) and my project was slowing down, so I deleted the CPD file and reopened RH9 to regenerate the file. This normally takes about 60-90 minutes, but this time I let it run overnight. Now it is acting like it is still working on this update. When I open the project, I can work fine for about 30 seconds. Then I get an alternating cursor arrow and wait cursor (donut of death): one second for arrow and 3 seconds for donut. This makes it impossible to work.

The CPD file is about 3MB now.

The status bar alternates between "Ready" and "Loading topic list..."

This is a large-ish project with hundreds of topics, images, and snippets, but it has worked fine up until now.

Does anybody have any ideas?

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
October 5, 2011

Where is this project located & how many topics? 60-90 minutes seems really long!

M
Margaret_BeckerAuthor
Inspiring
October 5, 2011

It's all local to my own hard drive.

Windows 7 RH9

2289 topics

1087 snippets

2341 images

Compiled CHM = 19MB

M
Margaret_BeckerAuthor
Inspiring
November 2, 2011

Mmmh, now I'm confused.

Are you able to run the W3C compliance on all topics? Just filter errors, cause you will be drowned in notices. This allows you to identify some problems in your topics rather fast.

Are there any topics from older RoboHelp versions present in your project? I doubt this has anyting to do with the problem, but I'm running out of ideas.

Could it be that you have very long file paths in your project. Or that the absolute file path of topics exceeds 255 characters?

By the way: The SWF in your Web version doesn't work on Firefox 6, but it works in Internet Explorer. Error message in console:

img_and_video_div is undefined

    var video_div = img_and_video_div.childNodes[1];

Greet,

Willam


I will try the W3C compliance. I have not done that.

About 60% of the topics are from the previous version, but all topics have been changed quite a bit since then.

I have no long paths.

And yes, I know that Firefox 6 does not support the swf files.

Thanks

~Margaret

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