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Inspiring
August 24, 2012
Answered

Project without files

  • August 24, 2012
  • 1 reply
  • 754 views

RoboHelp 9.0.2.271 on Windows 7

Project opens but there are no files, images, multimedia, or style sheets  . There are plenty of broken links (obviously) and the TOC, Index, and Glossary are fine.

There is a corruption somewhere and instead of restoring the entire folder, perhaps there are some files you know of that I can restore individually before I restore the whole folder from my backup.

The IT department is asking me to check the forum first for a solution before contacting them again.

Thanks in advance.

This topic has been closed for replies.
Correct answer SteelcaseMark

Restored the all the files for the project from backup and the project opens just fine.  Keep your backups up-to-date, people!

Keep Calm and Carry On


After the restore I started to copy in the .htm files that I had worked on before the project went south. The last .htm file prevented the project from open . So I just restored that last file from last night's backup and all is good to go!

1 reply

Captiv8r
Legend
August 24, 2012

HI there

Are you possibly seeing the new Global view in the Project Manager instead of the Classic View you may be used to?

Click image for larger and clearer view

Cheers... Rick

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Inspiring
August 24, 2012

Rick,

Thanks for the tip, but no, I am in classic view. Other projects open with files, images, and so on. Just this one project has issues (don't we all have issues?)

Mark

Inspiring
August 24, 2012

Well carp!

So much for the simple and easy fix.

Carry on... Rick


Restored the all the files for the project from backup and the project opens just fine.  Keep your backups up-to-date, people!

Keep Calm and Carry On