Publishing to PDF with embedded swf causes error

Forum|Forum|16 years ago
October 2, 2009
1 reply
2562 views

RH8 HTML.

I'm trying to publish a version of our help file to pdf, there are several topics that have swf files in the topics, but everytime I publish there is an error and no PDF output comes the only error I get is

Internal error encountered, Failed to generate Printed Documentation.

Am I missing something.....

I've tried this in blank new projects with a single topic and various swf files and the same error occurs everytime.

Thanks.

HTML

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Peter Grainge

Community Expert

First try generating to Word instead of PDF.

Look in the Output pod for any messages.

See www.grainge.org for RoboHelp and Authoring tips

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N

Nick27Author

Inspiring

Word publishes fine, with and without the swf file, of course the file doesnt show but I do get output.

however, PDF does not generate, with or without the swf file. I can't get pdf generated output at all, same error as before. But not a very specific error. this may be annoying to solve. :/

Peter Grainge

Community Expert

To be quite sure, are you deselecting PDF, creating a Word document and then in Word going to File > Print and selecting the PDF printer?

See www.grainge.org for RoboHelp and Authoring tips

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