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Participating Frequently
November 7, 2007
Question

"Insert Image" will not take my file

  • November 7, 2007
  • 4 replies
  • 1554 views
In RoboHelp HTML, WebHelp
1) Edit a topic and place the cursor in the body text
2) Click "Insert Image" , then click on the folder button to the right of the "Image Name" box
3) Navigate to the local disk c:, locate the .gif file I want, select it and click open
4) The "Image Name:" box is empty when I should be seeing the file path

Can it have something to do with the fact that I am not using the "My RoboHelp" folder?
This topic has been closed for replies.

4 replies

Inspiring
November 8, 2007
I inherited a set of projects and the project files are located on the local drive of the PC, but in a different directory. I think as long as the files are located on your PC in *some* directory, you'll be ok.
Participating Frequently
November 8, 2007
This is a bug.
RoboColum_n_
Legend
November 9, 2007
I cannot add files from anywhere BUT the "My Robohelp folder" on my network.
In that case you need to follow Leon's advice. It is certainly not a bug of Adobe's making
RoboColum_n_
Legend
November 8, 2007
I was wondering if that was the case. So RoboHelp must be run on a local PC. It is against the licensing agreement to do otherwise.
RoboColum_n_
Legend
November 8, 2007
This is a RoboHelp forum. RoboHelp projects should not be run over a network as they use underlyingn MS Access DBs. Your RoboHelp source files must always be used on a local drive and backed up to a network drive. Do you have a Captivate question?
Participating Frequently
November 8, 2007
Typo - Captivate should have been Robohelp.
MergeThis
Inspiring
November 8, 2007
You're not working on a network, are you?

If so,,,don't do that!


Good luck,
Leon
Participating Frequently
November 8, 2007
What do you mean, exactly? Obviously Captivate must work in a networked environment otherwise it would be practically useless.