"Synchronize TOC" disabled when compiling WebHelp

[EileenPalsson]

When I compile WebHelp for a particular project, the "Synchronize TOC" option (and some others) are disabled. I can't figure out how this project is different from our other projects, so I don't know what to fix. Does anyone know why Synchronize TOC might be disabled?

Tks. Eileen

[RoboColum_n_]

Hi Eileen.
Do you have the "Contents" toolbar button selected above the "Synchronize TOC" option. If you don't, this option is greyed out.

[EileenPalsson]

Hi Colum, thanks for your reply.

Yes, Contents is selected.

/Eileen

[RoboColum_n_]

How about creating a new Webhelp SSL. Can you see the option then?

[EileenPalsson]

Hey! I don't understand why that worked, but it did. Thank you!
Eileen

[RoboColum_n_]

Neither do I but I have heard of other instances where a SSL freezes for no reason and recreating it gets around the issue.