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A
Anonymous
September 18, 2012
Question

"Unable to convert to Robohelp" information message

  • September 18, 2012
  • 1 reply
  • 1174 views

Hello,

I'm trying to open in RHv7 a project .hpj created in RHx5.

I take the following question

and applying yes  I take the follwoing information:
Unable to convert to Robohelp. The "........\general.rtf" file is missing.

However, the file is present in the location specified.

Finally I cannot open this project.

Any ideas what might go wrong?

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Legend
September 18, 2012

This would seemto suggest that the help project's HPJ file was not created using RoboHelp. Are you sure it was? Do you have access to the HLP file? Could you try importing this into a new project?

A
Anonymous
September 20, 2012

Hi,

thanks a lot for your reply!
I have the output .hlp file. How can I import it and produce the output again?
If I import it, it is loaded as external help file and no other files are loaded.

If I load manually each .rtf file I have, I don't take exactly the original outout.

Any suggestions?

RoboColum_n_
RoboColum_n_
Legend
September 20, 2012

If you create a new project you can import a HLP file as part of the project's creation. It has been a long while since I've used RH for Word in anger but I don't believe you can import a HLP file however once the project has been created. You can and should be able to import your RTF files without any issue. Can you please provide us with some additional information as to what you are getting. A screen shop would be a good idea. You can add these via the forum's web interface by using the camera icon (see below).

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