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August 11, 2011
Question

Rebuild source files from Webhelp output?

  • August 11, 2011
  • 3 replies
  • 1805 views

Today I deleted an unwanted *.css file from my RH9 project with the result that 300 images files were suddenly deleted. Subsequently, I reimported the source Word files to create a new image folder. The result of this, even though I cleared the selection boxes on the "Do you want to over-write" prompt, was that RH9 proceded to overwrite the topics anyway. So I have now lost 20 reformatted topics.

Why these things happened is not my main concern right now, though clearly it indicates that RH has some serious issues in file handling. (It has happened before).

Before RH9 deleted and over-wrote all my topic files, I generated webhelp output, and I want to know if I can recreate those topics to my project somehow using the latest Webhelp output files.

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3 replies

August 11, 2011

Thanks, good people, for such prompt and helpful responses.

Peter Grainge
Community Expert
Community Expert
August 11, 2011

How did you delete the CSS file? I cannot think of any way whereby it would affect topics.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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August 11, 2011

Hi Peter. I deleted using the right-click Delete command in the Proj Mgr.

There certainly seems to be something buggy in the way RH9 handles its pointers within those "virtual" folders. As we have discussed before, when I import Word files into a project, RH creates an unwanted (by me) *.css file and also a folder with the name _files. Sometimes this folder contains images as I can see by expanding the folder in Proj Mgr. Other times, it appears to contain nothing, but if I delete it, or delete an unwanted *.css, suddenly images are blown away.

If I ever get my real work done, I am pretty certain I can create a script for reproducing this issue and send it in.

Michael West | Business Improvement | Aurecon

August 15, 2011

2.       RH9 duly creates a folder of *.HTM documents (because I selected the "paginate on Heading 1" option before running the import), and puts the images in a *_files folder.

Rick has already explained that the folder is the way Word works when it converts a file to HTML. RoboHelp has to take what it is given.

I don't hold RoboHelp responsible entirely, because surely there is something horribly wrong with that source file, but still  it would be nice to have an "undo" button on the RH9 topic delete function.

Neither do I at this point as you already acknowledge doubts about the program creating the Word document and I have not been able to delete any topics simply because they were associated with a CSS file.

Please try importing some other document to prove this to yourself.

I always advise importing into a new project and when everything is as you want, import the topics into your main project. That way there is an easy get out if things don't work.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge


I have tried to communicate that I am not complaining about a single, reproducible behaviour. Instead, I am mystified by what seems to be a constellation of unexpected, inconsistent, damaging results when I place these particular Word files into RH9.

In this case the images disappeared from ALL topics when I deleted a single *.htm file. Nothing to do with *.css this time.

I have no issues with RH creating folders on import, though I would prefer having the option to globally force a standard *.css on all imported topics. And again, an Undo on the topic delete action would be nice.

But in general I am not blaming these problems on RH, nor am I complaining; just putting what I have observed up here in the hopes that somebody might recognise the pattern and come up with an explanation.

Captiv8r
Legend
August 11, 2011

Hi there

Indeed you are able to re-use WebHelp output as source, but you will need to scrub them of code as described at the link below.

Click here to view

Cheers.... Rick

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August 11, 2011

Hi Rick! Thank you for the prompt response. If I scrub code then I presume that means I lose all pop-ups, Drop-downs, image maps, etc?

Michael West | Business Improvement | Aurecon

Community Expert
August 11, 2011

Rick's website specifically states that DHTML effects (drop-downs and expanding text etc) will have to be recreated, simply because it's much easier than trying to hack code. This may also include popups, but I *think* image maps should be okay as that uses standard HTML. But I'm not 100% certain of this.