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Hi, my Search results in Responsive HTML5 output, using RoboHelp 2019 Classic and the Azure_Blue layout, includes all of the image files. Images are stored in a subfolder named images. I don't want these files to be included in the Search. Any ideas on how to exclude them would be appreciated.
I would also like to change the default font size in the left pane if possible.
Thanks,
-Gina Colby
This seems to have been the case in RoboHelp 2017 as well as in RoboHelp 2019 but I don't think I have seen anyone report it. I am getting the same result in a quick test and also with the Charcoal Grey skin.
Unless techcomm@adobe.com can help you, I think you are going to have to live with it.
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I haven't seen images appearing in search results before. Can you post a screenshot?
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The actual images don't appear, but the image file names are listed. In this screenshot, the results that have underscores are .gif image files.
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This seems to have been the case in RoboHelp 2017 as well as in RoboHelp 2019 but I don't think I have seen anyone report it. I am getting the same result in a quick test and also with the Charcoal Grey skin.
Unless techcomm@adobe.com can help you, I think you are going to have to live with it.
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Peter, thanks for the quick reply. Not the answer I hoped for but at least I won't invest more time on this issue. I will check with TechComm.
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Interesting. I get the dropdown list on my work computer but not my home computer. I wonder if there's a browser setting (doesn't help your situation of course).
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Hi Gina,
did you get in touch with Adobe Support for the search suggestion issue?
We're having the same issue now (RH Classic 2019) - if there is a solution and you managed to get rid of the image file names in the search suggestion box somehow, would you share the info, please? 🙂
Thanks, Birgit