Skip to main content
Proimage
Proimage
Known Participant
June 23, 2014
Question

RH 11 - getting error message HHcomponentActivator is undefined

  • June 23, 2014
  • 1 reply
  • 407 views

Hi,

I get this message 'HHcomponentActivator is undefined' often, for example when previewing a topic.

Any suggestions.

Thanks

Anat

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Captiv8r
    Legend
    June 23, 2014

    Hi there

    Questions...

    Is this a project that has been upgraded from an older version?

    Does this occur for each and every topic you try and preview or only for select topics?

    Does the topic have any HTML Help controls inside it? (Shortcut, etc)

    Cheers... Rick

    Proimage
    ProimageAuthor
    Known Participant
    June 25, 2014

    Hi,

    1. The project is upgraded from RH 10

    2. Yes

    3. Has breadcrumbs in each topic applied using a master page

    My main concern is about the "transparent " build tag inserted in magic by the system.

    Thanks for your help.

    Anat

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 25, 2014

    Hi Peter,

    No – haven’t identified link between these two issues.

    Yes – it happens to just a few topics.

    Furthermore – I have noticed other problems while working with RH 11.

    1. After generating to multiscreen HTML 5 – when I open in Chrome – when scrolling down very long topics in the content pane the navigation area 'moves up' , i.e cant see search field or TOC.

    2. When viewing the output in IE the magnifier icon in the search field moves – it is shown underneath the search field.

    3. In the Screen Layout Editor (knowledge base) , Topic default – I can see the next and previous buttons , but they don’t show up in browsers after generation

    I am just noting my concerns if I choose to upgrade to RH 11.

    Thanks for your help.

    Anat


    The additional problems you have now noted would be best posted in the RoboHelp HTML5 forum. I think you may find some of them already covered there.

    Hopefully having clarified things here, Rick will be able to respond to the HHComponentActivator issue later. He is US based.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices