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Tejas Dandekar
Tejas Dandekar
Inspiring
June 27, 2018
Answered

RH 2017 - Why does image border disappear after importing word in RH

  • June 27, 2018
  • 1 reply
  • 4539 views

I have a word document with high resolution images. I have given the image a border in MS Word 2016. The image in itself when captured did not have a border.

It looks all good in MS Word.

Now, I imported the word document in RH 2017. The content shows up correctly and so does the image. However, where does the border disappear and why?

Any way to tackle this? The black border of 1 pt unfortunately is a must.

Any way to retain it or redo it in RH?

This topic has been closed for replies.
Correct answer Peter Grainge

The problem is the border in Word is just that, a border and not part of the image. Click on an image in Word where you have applied a border and then right click and select Save As Picture. Open that picture in a graphics program and there will not be a border.

Your options are to create an image in Word where the border is part of the picture or to recreate it in RoboHelp.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
June 27, 2018

The problem is the border in Word is just that, a border and not part of the image. Click on an image in Word where you have applied a border and then right click and select Save As Picture. Open that picture in a graphics program and there will not be a border.

Your options are to create an image in Word where the border is part of the picture or to recreate it in RoboHelp.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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A
Community Expert
AmebrCommunity Expert
Community Expert
June 28, 2018

Hmm, I wonder if something changed? I just imported an image with a border applied in Word 2013 into RH11 and the border is part of the imported image.

A
Community Expert
AmebrCommunity Expert
Community Expert
July 3, 2018

perhaps there is a difference between the Line and the Border command... I had not considered it before...


Oh, could be it. I hadn't considered using the paragraph border option on the image.

Edit: Hmm, nope, I just tried the paragraph border and it came through. Although it is a bit buggy.

If I don't have any special formatting on the paragraph, the coding is there behind the scenes, but doesn't show up.

Normal style, manually applied paragraph border in Word:

Immediately after import:

HTML - the code for the border is there, but doesn't show:

But then, if I put my cursor straight after the image and press enter, it shows up:

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