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PatKb
Participant
February 2, 2009
Question

RH 5 PDF T HTML

  • February 2, 2009
  • 1 reply
  • 353 views
I tried to use import .pdf and no result, I see the wizard, look like it doing something but nothing show in html files. It only show the progress bar for few seconds for a 160 page document

any help?
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    1 reply

    A
    Anonymous
    February 4, 2009
    I think you are trying to add a 160-page pdf file to your project, right? Are you adding it as a baggage file then setting up a hyperlink to that baggage file?

    Also, I stepped away from using pdf files in my project as they caused big delays when my end users opened them to view the info.

    Cindi
    Captiv8r
    Captiv8r
    Legend
    February 4, 2009
    Hi all

    @PatKb - Sometimes a PDF is too complex to be imported into RoboHelp and you have to try the different options. Not sure if size matters for these, but I suppose it may. 160 pages is a LOT of information.

    @Cindi - I encountered the same thing with linking to PDF and Word content back when I was a corporate worker bee. Documents took time to load and my users reported broken links when all that was happening was it was taking longer to load than they expected. I overcame this by using redirect topics. (we called them "DocFetch" topics) Essentially, these are HTML pages that open other pages or files. This provided a warm fuzzy to the user. They clicked a link, saw a page open that basically said to wait, the process may take a while, then the document loaded. Worked like a champ and broken reports stopped rolling in.

    Cheers... Rick
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