RH 8 - Import>Word Document not working

[catdunn]

This feature never works for me.  I always receive this error message.  I usually end up coping and pasting the text, and then importing the graphics. How do I get the Import feature to work????

[RoboAsh]

Which version of MS office are you using and what is the machine configuration that you are working with !

Ashish

[catdunn]

I'm using WORD 2010 and Windows 7. I now understand that RH8 does not work with WORD 2010. Thank you.

Catherine Molitor-Dunn

Instructional Designer

Systems Implementation Team

How may I help you?

cathy_molitor-dunn@fsafood.com

480.927.4038

[Jeff_Coatsworth]

What version of Word are you running? - 2010 will not work with RH8

[catdunn]

Yep, 2010 and Windows 7. Thank you!!!

Catherine Molitor-Dunn

Instructional Designer

Systems Implementation Team

How may I help you?

cathy_molitor-dunn@fsafood.com

480.927.4038

[catdunn]

I will be upgrading to RH9. Do you know if Adobe has enabled the Import WORD with 2010 to work?

Catherine Molitor-Dunn

Instructional Designer

Systems Implementation Team

How may I help you?

cathy_molitor-dunn@fsafood.com

480.927.4038

[Captiv8r]

Hi there

Indeed RoboHelp 9 should work with Word 2010.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[RoboAsh]

RH 9 works well with Word 2010

Ashish