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A
Anonymous
February 12, 2012
Question

RH 9 importing Word headers and footers

  • February 12, 2012
  • 2 replies
  • 800 views

Currently using RoboHelp 9.0.2.271 creating policies and procedures by importing word files.  Need to include Headers and footers but it's not occuring.  Yes I've checked the options on word conversion settings to include Convert Header and Footer (had done so successfully on old computer with RH 8).

On new computer using Microsoft Office 2010 (docx) which we're attempting to import.

Suggestions ???

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2 replies

A
Anonymous
February 12, 2012

Had tried that previously......

I've tried using the same word (doc) file on two XP laptops.  One running RH 8, the doc is successfully imported into the project with the header.  Same file tested with RH9 and it fails to import headers and footers.

What if I provided a file (doc) that you could test with RH 9?

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 13, 2012

Sure. See the contact page on my site. It's OK to attach this item to an email.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A
Anonymous
February 14, 2012

Attached are 2 files which will be imported into the RH project.

I'm using CHM files as a local viewer for field laptops and a web version

on the intranet for engineers. I've been extremely pleased with Robohelp

8, with XP and office 2003. I had full intentions of converting to RH9,

windows 7 along with Office 2010 but not being able to use headers and

footers is a show stopper.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 12, 2012

Try saving as DOC first

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