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A
Anonymous
March 24, 2010
Question

RH can't open the settings.isf file. NOW what am I to do?

  • March 24, 2010
  • 1 reply
  • 2017 views

I have TCS 2 and am linking FM9 book to RH8 project.

I had some problem with my TOC and couldn't figure it out, so I decided to start a new RH project and relink my book. When I tried to load the settings from my stetting.isf file, I get the following error message: "Experiencing problem opening the setting file. Please import another settings file." I don't HAVE another settings file. THIS is the one I have worked to build over the last four MONTHS. I tried exporting settings from other projects, and it tells me it exported successfully, but gives me the same error when trying to load the settings file. Please, please help me. I am supposed to be done with this project today.

Missy

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1 reply

S
SueC2009
Inspiring
May 8, 2011

Hello all,

I'm having this exact same problem. I am using TCS 3 and am linking a FM book. I can't get the isf file to import. It gives me an error and then asks me to use another settings file.

I tried to follow the instructions here, but it just doesn't work.

http://blogs.adobe.com/techcomm/2010/03/demystifying_mapping_filesettingisf_and_toc_generation.html

And the weird part is, I tried several times and finally exported an isf file directly to the root of my C: drive, but the error message kept referring to the file as if it were located on my Desktop (which was the original location I used).

I really need help with this one - looks like I'll miss my deadline on Monday otherwise.

thanks.s

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 8, 2011

I cannot help you with this problem but I am thinking it might help the people who can if you were to add screenshots of the error messages. Use the camera icon above to insert them.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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S
SueC2009
Inspiring
May 9, 2011

That's a good idea Peter. I've attached some screen shots, and here are the steps I followed:

  1. Open project that has the FrameMaker to Robohelp settings defined.
  2. Select File > Project Settings
  3. In the Project Settings dialog, select "Save Settings to:" In this example, I used the following location: C:\test\settings.isf
  4. Click ok.
  5. Click File > Close Project
  6. Open the project that I need to import settings into.
    **Note that this project uses the same template as the project I used to export settings; in other words, it has the exact same set of paragraph tags, character tags, colors, cross-ref formats, etc defined.
  7. Attempt #1: I am trying to import my settings BEFORE linking the FrameMaker book.
  8. File > Project settings.
  9. Load Settings from:
    c:\test\settings.isf

Note the error message (screen cap attached). I'm not sure where it's looking for the file, but it isn't the location I specificed.

It seems to be looking here:
C:\Documents and Settings\myusername\Local Settings\Temp\IFSfolder

  1. Attempt #2 Link the Frame book and THEN try to import the settings. Same results.

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