RH 'could not remove backup file'

Forum|Forum|13 years ago
March 27, 2012
2 replies
1535 views

Hello,

A couple of times today I have received a mesage "Could not remove backup file filename~.htm" when I tried to save/close a topic.

This is worrying me.

I could see the backup files still existed in the RH project so I deleted them via Windows (scary).

Should I have done that? Will it now explode?

And why did it do it in the first place? I have been thrashing my machine rather a lot today with numerous apps open.

(Using RH 7)

HTML

This topic has been closed for replies.

A

Anonymous

I have the same issue, no changes to anything on the OS - RH9 been working just fine for ages, in my recent project though I have been receiving this message every time I save. It appears that topics that I have renamed have been renamed in the RH but not in the system file, EG: New_Topic2.htm has been renamed in RH however this hasn't updated the htm file in the projects folder on my c:/ drive. If i delete New_Topic2 the the topic is deleted from the project. Any suggestions?

Peter Grainge

Community Expert

I've seen this sort of stuff appear when you use find and replace tools that create a backup when they change a file. I've never seen or heard of anything in Rh doing this, other than in this thread.

Is there some sort of backup utility running in your environment?

You say it's every time you save. Save any change or just a file rename done through Rh?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Jeff_Coatsworth

Community Expert

Thanks Jeff, the c drive is only a temporary location while I am writing as saving them elsewhere on our network adversely impacts on RH's performance, the whole lot gets picked up and moved on our network once they have been finished.

I just mean when you're actively working on them - they should be kept in as short a path as possible for best results. This "best practice" also applies in Source Control situations too.

Jeff_Coatsworth

Community Expert

Where is your project located? Are you using Source Control?