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DMilkes
Known Participant
April 2, 2015
Question

RH has stopped working when connecting to source control

  • April 2, 2015
  • 1 reply
  • 544 views

I have one RH 10 project that connects to TFS for source control. Starting this morning, I get the "Adobe RoboHelp 10 has stopped working. A problem caused the program to stop working correctly" error when I use the Open Project from Version Control icon. The project opens fine if I do it directly from my PC. This is not happening with any other project connected to TFS. Is there a file in the root directory that is corrupted that I can delete?

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    1 reply

    Willam van Weelden
    Willam van Weelden
    Inspiring
    April 9, 2015

    So it does work if you open the source controlled project from disk?

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    DMilkesAuthor
    Known Participant
    April 9, 2015

    Yes, Willam, it only works when opening the .xpj file directly from Windows Explorer.

    D
    DMilkesAuthor
    Known Participant
    April 15, 2015

    In that case it means finding out what is going wrong.

    First off, will the project work without source control? Make a copy of the project, trash the CPD and remove the link to source control (See October 2004 - Banishing the sorcery) and open the project. Same problem?

    The way I would try to find the problem: Create an new project, import some 50 topics from the old, close the project and reopen it again. As soon as RoboHelp starts crashing, you know in which batch the faulty file is located. Finetune untill you find the culprit and fix it.


    Like I said, the project is fine if I don't go through source control. I tried to do an equivalent of what you suggested: I deleted the project locally, made a new workspace on the server and locally, checked in the version of the project from just before I noticed the problem. Then one by one I "got" each following changeset during the time of the problem, but each "get" was successful.

    Maybe I should mention that I share this project with a remote team, but I do not share topics with them for the most part. They are not having the same problem. Therefore, I am trying not to delete the entire project to start over. Is there anything else I can do before that drastic option?

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