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maureen1524
maureen1524
Inspiring
February 1, 2018
Answered

RH10 Image folder not importing with HTML file

  • February 1, 2018
  • 1 reply
  • 1493 views

I have to save Word documents as HTML in order to get the styles to import correctly into RH10 (I also tested it on RH17 with the same result). Apparently our system security messes up Word imports, so I have to convert them to HTML first.

However, Robohelp only imports the HTML file itself, NOT the folder that contains the images. It creates an image folder in Robohelp, but it's empty. When I right-click the folder and attempt to import the images from the source folder, Robohelp doesn't "see" them. The images are .jpg and .png files.'' You can see from the image that the highlighted folder does not have a + sign.

Is it possible to import .html files from Word? I have no problem importing them from other Robohelp projects.

This topic has been closed for replies.
Correct answer maureen1524

I just figured it out. There are two options to save a Word document to HTML. The one that works - the images import with the document - is "Web Page, Filtered (*.htm, *html). (The regular Webpage option doesn't work.) Thanks

1 reply

maureen1524
maureen1524AuthorCorrect answer
Inspiring
February 1, 2018

I just figured it out. There are two options to save a Word document to HTML. The one that works - the images import with the document - is "Web Page, Filtered (*.htm, *html). (The regular Webpage option doesn't work.) Thanks

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
February 1, 2018

I'm still unsure of why you can't import Word docs straight in (subject to you setting up the RH styles to be translated into upon import).

maureen1524
maureen1524Author
Inspiring
February 1, 2018

Those names are familiar and dealing with this is covered on my site, as I said before.

The message re Word versions should only be seen when creating printed documentation See Compatible versions of OS and MS Word with RoboHelp Thus it should only be seen by your colleague when she tries to create printed documentation using RoboHelp 10. Really printed documentation should be done with RoboHelp 11 or above as the process changed in 11 for the better.

All RoboHelp does is first save the file as a filtered web page so it shouldn't be any different to you doing it, except that it will also bring in the images which is where this thread started.

The process can be made to work and I spent many hours experimenting and documenting. I could try importing one of your documents if you will share it. See the Contact page on my site and send the document as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

However, if you think this is something not for me or Rick, then good luck with the software gods whoever they might be.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge


Peter, apples and oranges. We're not talking about importing filtered webhelp. That's my workaround for the problem of importing .doc files. I don't work with printed documentation, so I have no access to those documents. My colleague does not create printed documents in Robohelp, so this has nothing to do with her, and I'm not sure how to interpret your reply regarding that.

Also, your site is vast and I'm at work, so I don't have time to browse and sift through. I've also moved past the troubleshooting and am now settling for workarounds. If you could please encapsulate a "quick fix" solution in your reply that would help. Copy/paste? Otherwise, no problem. I'm moving on. Thanks

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