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Tejas Dandekar
Tejas Dandekar
Inspiring
November 15, 2018
Question

Rh2017 - webhelp toc does not expand in chrome v70

  • November 15, 2018
  • 1 reply
  • 1429 views

Hi All,

Earlier with webhelp output in rh2017 there was an issue with the toc not expanding and collapsing. The fix was updating this string:

sText = sText.replace("\n", "");

to

sText = sText.replace(/\n/g, "");

in the whthost.js file.

I tried that but the issue still persists. Chrome latest version now is 70.

Is there any other fix to be done to get the toc expand and collapse in a webhelp output?

This topic has been closed for replies.

1 reply

F
Freespirit-ST
Known Participant
December 4, 2018

Our WebHelp system (via RoboHelp 2017) works fine in IE 11, but our application now must be fully functional on latest Chrome.  Our help is context-sensitive, but we need to have our link to the full help viewer working.  We have the same problem with Chrome in the TOC pane - the "books" are there, but the TOC does not expand or collapse in WebHelp in Chrome.  So our help system is now not fully functional.

I will try the change referenced above for the whthost.js file, to see if that helps.  If it doesn't, I will be in same dilemma as my fellow RH user in the above post. 

Any RH experts have any more ideas to help us here??

Thanks!

Susan Tabnik

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
December 4, 2018

Have you applied the second patch for RH2017? I thought that Chrome TOC fix was included in it.

F
Freespirit-ST
Known Participant
December 7, 2018

See Calling WebHelp on my site. That explains using a URL to open a context sensitive topic. Done that way there should not be a show link, it should open the TOC, toolbar and topic. If you are seeing a show link as well, something is wrong.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge


Thanks, Peter.  I will check out your site - which is always helpful!! - for calling WebHelp.  Our application brings up the context-sensitive topic with the help icon on the web page, and we include the "Show" link if someone wants to use the Index, Search, or TOC for further navigation.

I was thinking that how we could modify the resulting URL for the "Show".

Onward and upward!

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