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RH2019 Classic chm viewer (hhlauncher.exe) launched after output , but doesn't show up

New Here ,
Oct 26, 2022 Oct 26, 2022

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with a certain project, after finishing an edit, I 'save and generate', and ask for 'view result' . the output is a chm file. Nothing shows up.

I start over and the error appears : project.chm is open in other application.

ALT tab doesn't show a microsoft html help window. the task manager neither.

 

other projects on the same pc, with the same adobe robohelp launch succesfully.

hhlauncher is in the tasklist...

 

What's wrong here?

 

best regards

 

Olivier

 

 

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correct answers 1 Correct answer

Community Expert , Oct 26, 2022 Oct 26, 2022

Time to take a copy of it & start tossing topics and compiling until you isolate the "bad" one.

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New Here ,
Oct 26, 2022 Oct 26, 2022

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I suspect something is wrong with the projectfile. at the bottom of the output view I got this mention:

Fatal Error: Unexpected error from Microsoft HTML compiler.

So, it launches but get stuck

As I don't have this with other projects, it must be something in this pecular project. Question is what...

 

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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Time to take a copy of it & start tossing topics and compiling until you isolate the "bad" one.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Hello Jeff, it is not really a solution, but I did indeed recompiled the project, leaving out ONE html topic at the time and repeat untill all where compiled. Finally found the culprit. A pity the compiler doesn't report this problem. What a waste of time...

I'll mark your answer as correct.

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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What was wrong/different in the "bad" topic?

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New Here ,
Nov 08, 2022 Nov 08, 2022

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I don't know...using heavily dropdown items and bookmarks in that topic. Strangely enough also only in the english version. the french and dutch one compile merrily. I would like to know.

would you like to look into it? Happy to send it over privately or upload it here. The error is not recent. It's there for 2 years at least. I just didn't notice it up to know.

best regards Olivier

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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Nope, just curious to know & to inform anyone else coming across this thread.

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