RH2020 - search takes forever and shows an unresponsive page

We had that issue to the point that the search will actually lock up browser.  At the time, it was due to a js loop when executing the search.  I was able to cut down on it by excluding certain large pages from the search index.  Also, Firefox tends to fair poorly in this situation. 

One to take up with Support I think. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

As it has been working OK, something has obviously changed.

1. Generate the About RoboHelp sample project to the same network drive. That should tell you whether or not it is your project or the network.
2. Generate your project to a different folder on the same drive.
3. Have your network people changed anything?
4. Have you got Update 7 applied?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.